(Seriously guys? You put a turd in a corner and keep quiet about it in case we don’t notice.

They did not mention it in the release notes.(You always let your users know that you are about to break their stuff!) They did not announce this in advance.Any respectable company would make the change going forward but not retroactively – if that is not obvious) They took away this possibility (understandable) and broke existing user configuration (unacceptable).Code42 failed to optimize the performance of their backup engine for years forcing users to make unsupported changes in the config file, at the risk of losing support.To put it into perspective this is a list of mischiefs: Yes, you read that right, the data backup company silently deleted file that contained user-modified configuration. Including for existing users – the file is gone now. was trying to call them for help, they just have email support.The advice in this article does not apply anymore: Sneakily and without any mention in the release notes of version 7.7.0 Code 42 abolished the my.service.xml file. not that much, but in one day it was only able to download about 7GB, with me having to 'restart' the download all the time). (And still wondering how to download everything off my crashplan, before I cancel it. Seems like it would be worthwhile if you're creating very important documents daily, and need it automatically backed up, but for the regular person that stores everything in good docs / external HD's anyways, seems unnecessary. does anyone else find crashplan just not worth it? on trying to download the files (just keep pausing itself, even though I've messed with all the settings).ĭecided to cancel my crashplan, as $10 a month just to have my laptop bogged down and run much slower, while I'm already backing up to an external hard drive, seems not worth it.Īnd now I'm seeing it's taking forever to restore files anyways. I'm trying to 'restore' all my files from crashplan onto an external hard drive, just for redundancy.Ĭrashplan keeps.

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